Customer Satisfaction

Thank you for shopping at Bokitta_subangjaya. Customer Satisfaction is our top priority. All of our products are delicately inspected by our Quality Control Team and making it sure that our buyers will be satisfied upon receiving our products. However, in the event that you received a faulty goods, And you are not entirely satisfied with your purchase, kindly contact us and let us know.

Bokitta_subangjaya doesn’t provide refunds.

You have 7 (seven) calendar days to return an item from the date you received it.

To be eligible for a return, your item must be UNUSED, UNWASHED, UNWORN, UNSCENTED condition with ALL TAGS ATTACHED and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Buyer should bear the cost of delivery and taxes if any.

All products that buyer wanted to change is subjected for availability.

Buyer must contact us within 3 (three) working days after receiving the products and return it within 7 (seven) calendar days from the date of receiving the product.

Customers are advised to notify us at or contact us at +603- 8020-7414 by quoting the order number and the product details.

All SALE and 'on offer' items are non-returnable, non-refundable and non-exchangeable.